Dispatch / Handling Time:
We take pride in our efficient order processing. Orders placed before 17:00 on any business day will be dispatched on the same day. For orders placed after 17:00, we'll ensure they are shipped the next business day. Your order will typically take 2 to 4 working days to be dispatched.
Business Days and Dispatches:
Our showroom is also open on Sundays, and we are happy to process and ship orders on that day too. If you place an order after 2 pm on a Saturday, it will be dispatched on the following business day (Monday).
For every purchase made on MakeMyChairs.com, we provide a unique courier number that allows you to track your package during its journey to your doorstep. This number will be shared with you, and you can use it to monitor the status of your order through third-party courier services.
The delivery time for your order depends on your location and the logistics service chosen. While we cannot guarantee an exact delivery time, the average delivery period is 5-7 working days. If you believe your order has been delayed beyond this timeframe, please don't hesitate to contact us at firstname.lastname@example.org or call us at +91 99 414 48888. We'll promptly investigate the issue and take the necessary steps to address it.
Returning Purchased Items:
If, for any reason, you wish to return an item, please contact us within 5 days of receiving your order, specifying the reason for the return. To ensure eligibility for returns, please make sure that the product remains unopened, unassembled, and in unused condition. We do not accept returns for special-order items under any circumstances.
To initiate a return, kindly adhere to the following conditions:
The item must be in unused condition and securely packed.
All labels, stickers, materials, and packaging that accompanied the product should be intact.
The items should have been delivered to you within the last 5 days.
If your return meets the above requirements, please send an email to email@example.com with the subject "Return Order ID ###." Once we receive your request, we will confirm it and provide you with instructions for returning the item. Our dedicated team will then inspect the item and initiate the return process.
Replacement or Exchange of Purchased Items:
In the event that you receive a damaged, defective, or incorrect item, please reach out to us at firstname.lastname@example.org or call us at +91 99414 48888. Once we receive your request for a replacement or exchange, we will confirm the request and share shipping details with you for the replacement item.
Your satisfaction is our top priority, and we are committed to making your shopping experience with MakeMyChairs.com as seamless and enjoyable as possible. If you have any questions or require further assistance, do not hesitate to contact us. Thank you for choosing MakeMyChairs.com for your furniture needs.