Privacy Policy
At MakeMyChairs.com, we value your trust and are committed to safeguarding your privacy. This policy outlines how we collect, use, and share your personal information when you visit our website or make a purchase.
When you browse our site, we automatically collect certain details about your device such as your IP address, browser type, time zone, and information about the cookies stored on your device. As you navigate the site, we also gather data on the pages you view, the referring websites or search terms, and how you interact with various sections of the website. This data is referred to as “Device Information” and is collected using technologies like cookies, log files, web beacons, and tracking pixels.
When you place or attempt to place an order through our site, we collect specific information including your name, billing and shipping addresses, payment details (such as credit card numbers or other accepted methods), email address, and phone number. We refer to this as “Order Information.” Together, Device Information and Order Information form what we call your “Personal Information.”
We use this information to fulfill your orders, process payments, arrange shipping, provide order confirmations, and communicate with you throughout the process. Additionally, we may use it to screen for fraud or potential risks, and—where aligned with your preferences—share updates, promotions, or product recommendations that may be relevant to you.
We share your information with trusted third-party partners who help us run our business. For example, we use Shopify to power our online store, and Google Analytics to better understand how customers interact with our website. These partners only receive the data they need to perform their services and are required to protect your information. In some cases, we may also disclose personal data to comply with legal requirements, respond to lawful requests, or protect our rights.
We may use your information to offer personalized advertising experiences. You can opt out of targeted advertising through settings provided by services like Facebook, Google, and Bing. You can also visit the Digital Advertising Alliance's opt-out portal to manage your ad preferences across multiple platforms.
Please note that we do not modify our data collection practices in response to Do Not Track signals from your browser.
If you are a resident of the European Union, you have the right to access, update, or delete the personal data we hold about you. You may also object to or restrict how we process it. In such cases, your information may be transferred outside Europe, including to Canada and the United States, where we take appropriate safeguards to protect it.
We retain your order information for our records unless and until you request that it be deleted. From time to time, we may update this privacy policy to reflect changes in our practices, technology, or legal obligations. The latest version will always be available on this page.
Our site is not intended for use by individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
For questions or concerns about our privacy practices, please contact us at Sales@makemychairs.com, or by mail at: MBM India Pvt Ltd, No.87/117, Seniamman Koil Street, Tondiarpet, Chennai – 600081, Tamil Nadu, India. Please address your communication to the Privacy Compliance Officer.