🛒 Orders, Customization & Delivery
- Can I customize my chair before purchase? Yes, many models come with customizable options such as armrest type, upholstery material, color, and base finish. Look for customization availability on the product page.
- How long does delivery take? Standard delivery takes 5–7 business days, depending on your location. Tracking details are shared once your order is shipped.
- Can I cancel or modify an order after placing it? Yes, you can request a change or cancellation before dispatch. Once shipped, cancellation may not be possible.
- Do you offer bulk orders for offices? Absolutely. For corporate or large-volume orders, get in touch for special pricing and assistance.
- Is assembly included in the delivery? Most chairs are shipped semi-assembled with easy installation guides. Some premium chairs may offer full assembly support in select cities.
Chair Features & Ergonomics
- What is the benefit of an ergonomic chair? Ergonomic chairs support your spine’s natural shape, reduce pressure on your lower back, and promote better posture—especially during long work hours.
- How do I choose the right chair for long sitting hours? Look for features like adjustable lumbar support, seat height, breathable mesh, tilt mechanism, and armrest customization.
- Are mesh chairs better than cushioned ones? Mesh chairs offer better airflow and are ideal for warmer climates, while cushioned chairs offer plush comfort and are preferred for shorter sitting durations or meeting rooms.
- Do your chairs support posture correction? Yes, chairs with adjustable lumbar support and seat depth help align your spine and reduce slouching.
- What weight limit do these chairs support? Most chairs support up to 120 kg, and executive or heavy-duty chairs may go up to 150–180 kg. Please refer to individual product specs.
📦 Returns, Warranty & Support
- What is your return policy? We accept returns within 3 days of delivery, provided the chair is unused, unassembled, and in its original packaging. Customized chairs are non-returnable. To request a return, email us at sales@makemychairs.com with your Order ID and reason for return.
- What if I receive a damaged or defective product? If your product is damaged or defective upon arrival, don’t worry. Contact us within 48 hours of delivery at sales@makemychairs.com or call +91 99414 48888, along with photos of the issue. We’ll arrange a free replacement or resolve the issue promptly.
- What kind of warranty is provided? Most of our chairs come with a 12-month manufacturer warranty, covering any structural or functional defects. Some models may have up to 3 years warranty depending on the product. Warranty details are included on each product page.
- How do I contact customer support? You can reach our support team via: 📧 Email: sales@makemychairs.com 📞 Phone: +91 99414 48888 We’re happy to assist you with any product or service-related queries.
🔍 Popular Buyer Queries
- Which chair is best for long sitting hours in India? Look for chairs with lumbar support, synchro tilt, padded seats, and breathable mesh—perfect for extended work or gaming hours.
- Is BIFMA certification worth it? Yes. BIFMA-certified chairs are tested for durability, weight capacity, balance, and safety. It’s a mark of long-lasting quality.
- What is BIFMA certification in chairs? BIFMA stands for Business and Institutional Furniture Manufacturers Association. It sets global benchmarks for strength, performance, and safety in office furniture. A BIFMA-certified chair means it’s been rigorously tested.
- Where can I buy customizable office chairs online? Many platforms offer fully customizable chairs—you can choose materials, features, and colors tailored to your workspace needs.
- What’s the best chair for a home office setup? Choose a compact ergonomic chair with adjustable features, lumbar support, and smooth wheels for daily use in smaller spaces.
- Are mesh chairs suitable for Indian climate? Yes. Mesh-back chairs allow better airflow, keeping you cool and comfortable even during hot and humid days.
- Which chair is best for posture correction? Chairs with adjustable lumbar support, headrest, and ergonomic alignment are ideal for improving posture over time.
- Are premium chairs in India worth it? Absolutely. Premium chairs offer better materials, long-term durability, ergonomic design, and professional support—a smart investment for your health and productivity.